Imagine that the company you work for started getting 17 calls per minute from customers with problems, and that the phone rang off the hook 24 hours a day, every day. You’d think something had gone terribly wrong.

For State Farm, that’s a typical day, as policyholders call to report claims at the rate of over 17 a minute. The nation’s largest auto insurer handles about 9 million claims a year, from stolen cars to fender-benders to t Read the rest of this entry »

The Beginnings

State Farm insurance began in 1922, the invention of a man named George J. Mecherle. Mecherle thought that he could come up with a better insurance company than the rest, offering better coverage and great rates. So he did. Something about Mecherle’s vision was right – more than eighty years later, State Farm Insurance is still going strong.

“In just over 80 years, State Farm Insurance Companies® has gro Read the rest of this entry »